Privacy Policy

A NeuroImprove Clinicis committed to protecting and respecting your privacy, so we have developed this Policy which describes the data we collect from you or that we process, how it is used and under what conditions it may be shared with third parties.

Any questions related to this Policy or our privacy practices may be sent by email to geral@neuroimprove.pt, or in writing to Rua Calouste Gulbenkian, nº 52, Andar 4, Room 10, 4050-144, Porto - Portugal.

Scope

This Policy applies to all users who visit the website www.neuroimprove.ptand consult the information made available there.

This Privacy Policy also applies to your personal information that we collect, use or otherwise process as a result of your relationship with the NeuroImprove Clinicas a customer or potential customer. By “Personal Information” we mean information that may be personal data such as, for example, your name and contact details, such as telephone contact, address and e-mail, when you contact the NeuroImprove Clinic.

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Responsible for data processing

Morningability Lda, legal person with NIF 513432469 and with headquarters at Rua Calouste Gulbenkian, nº 52, Andar 4, Room 10, 4050 -144, Porto - Portugal, is the entity responsible for the collection and processing of your personal data, for the purposes referred to in this Policy.

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How we use the Information and personal data we collect

What is personal data?

Personal data is any information relating to an identified or identifiable natural person (“data subject”), as the case may be.

Identifiable is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, or to one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

A NeuroImprove Cliniccollect your data by phone, in writing or through its websites, with your consent.

The personal data collected are processed electronically and in strict compliance with the legislation on the protection of personal data, being stored in specific databases, created for this purpose and, in no situation, the data collected will be used for other purpose (s) other than that for which (s) consent has been given by the data subject.

Thus, the NeuroImprove Cliniccollects information from you when you visit our website: www.neuroimprove.pt.

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We collect data in the following situations:

When you submit inquiry or contact appointment requests, we collect your name, email address and the information you enter in the telephone contact and request description field. These data are mandatory so that we can answer the question asked.

How We Use Your Information

A NeuroImprove Clinic collects and uses the information you provide to us to provide the requested services, to allow a reliable use of the services provided, for customer support and to comply with legal requirements and procedures.

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Sharing information with third parties

A NeuroImprove Clinic does not sell or share your personal information to third parties for purposes other than those stated in this Policy.

A NeuroImprove Clinic You can share your data in the following situations:

- A NeuroImprove Clinicmay subcontract entities or third parties to carry out some of the activities underlying the services provided, such as service, support and maintenance of applications and infrastructures. In this context, your data may be consulted, but strictly for the provision of the services in question.

- According to the service that applies to you, NeuroImprove Clinicmay also share your personal data with third parties for the purpose of providing the contracted services. This sharing will be duly protected and safeguarded in contracts signed for this purpose, which set out the measures necessary to protect your privacy and your personal data in accordance with the legislation in force. Thus, any entity subcontracted by NeuroImprove Clinicwill process your personal data, on behalf and on behalf of NeuroImprove Clinicwith the obligation to adopt the necessary technical and organisational measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorised access and against any other form of unlawful processing.

- A NeuroImprove Clinicmay also share your information with certain entities in accordance with the requirements of applicable law. This includes sharing your information with government authorities and entities or other third parties, as necessary, to enforce our Terms of Service, user agreements or other policies, to protect the rights or property of NeuroImprove Clinicor the rights or property of third parties, or in the event of a complaint or conflict related to the use of our services, namely, NeuroImprove Clinic send your billing data for health acts to the e-invoice platform.

- A NeuroImprove Clinicmay share your information beyond what is described in these policies, if you agree and explicitly authorize such disclosure.

Retention and Disposal of Information

The period of time for which the data is stored and retained varies according to the purpose for which the information is processed.

Effectively and beyond the period of provision and billing of services by NEuroimprove Clinicthere are legal requirements that require the data to be kept for a certain period of time (e.g. tax effects). Thus, and whenever there is no specific legal requirement, the data will be stored and kept only for the period necessary for the purposes that motivated its collection or subsequent processing or, for the period of time authorized by the National Data Protection Commission, at the end of which they will be deleted.

Other Personal Data:

As specified in the registration or membership forms of the service to be provided.

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Security measures to prevent loss or improper alteration of your information

Your online security is very important to us so we are always improving our security.

When you provide us with your personal data, NeuroImprove Clinic implements strict technical and organizational as well as security measures, which guarantee that your personal data are protected and treated securely, that is, it ensures the archive and guarantees the confidentiality, integrity and non-destruction of this information, namely loss, misuse, alteration and unauthorized treatment or access.

Thus, our servers and Database storage securely covered by physical and logical security measures, which we understand are essential to their protection.

Without prejudice, we warn that, whenever you browse the Internet, you must adopt additional security measures, namely, ensure that you use an updated device and a Browser, in terms of properly configured security “patches”, with active firewall, antivirus and anti-spyware and, make sure of the authenticity of the sites you visit on the internet, avoiding websites whose reputation is not trusted yea.

Accessing and updating your data

In accordance with the applicable legislation, the customer is guaranteed the right to access, rectify and update their personal data, in person at NeuroImprove Clinicor by written request. The right to object to the use of the same for purposes that are not essential to the provision of services by the NeuroImprove Clinic, such as data intended for the dissemination of services and other information.

Updates to this Policy

We may update this Policy from time to time. If you use our services after an update, this means that you have accepted the updated policy.

We encourage you to periodically review this Policy to obtain the latest information about our privacy practices.

We may revise this Policy at any time, including deleting or changing content and posting changes on this page without notice, so we do not guarantee that its contents will always be up to date, or free from errors or omissions.

We cannot be held responsible for difficulties in accessing the internet, in particular if you do not have the necessary access conditions or our website is not available at a certain time.

We cannot be held liable for damage caused by viruses or other technologically harmful materials that may infect your computer, mobile devices, software or other material as a result of your use of our website or other websites accessed from our.